Work with us
Current vacancies
Membership & CRM Officer
Bristol (Hybrid)
£32,000 p.a
Permanent, Full-time (Part-time may be considered)
If you are a whizz with Excel and adept at getting the most from complex databases, but also a great communicator and administrator (confident responding to many varied queries, super organised and passionate about process improvement), we’d love to hear from you.
About Us
The Society for Endocrinology is a UK charity and membership organisation that brings together scientists, clinicians, and nurses who work with hormones, to improve lives. Hormones matter; they control almost every function in the body, and when things go wrong, they cause some of the most common - and some of the rarest - health conditions.
We empower healthcare professionals and researchers to stay at the cutting edge of science and patient care. We also support other national and international endocrine organisations (our clients) to deliver their own impactful work.
As a medium-sized charity with a friendly, supportive and flexible culture, we work collaboratively to make a big difference and build a strong global endocrine community. We are committed to fostering a diverse and inclusive workplace where all team members feel valued, respected and empowered to bring their authentic selves to work.
The Role
Are you passionate about combining data expertise with exceptional customer service? We’re looking for a Membership and CRM Officer who loves data as much as people—combining advanced Excel skills and database expertise with outstanding communication and administrative skills.
You will independently manage membership subscription processes and grants administration, respond to member queries and ensure our CRM systems run smoothly. This is an exciting opportunity to make a real impact in a mission-driven organisation.
What You’ll Do
- Administer membership applications, renewals, and payments
- Provide excellent support to members and delegates and respond to enquiries
- Maintain and optimise multiple CRM systems, ensuring data accuracy and compliance
- Develop and generate reports and insights to inform decision-making
- Support grants administration and committee processes
- Collaborate across teams to improve systems and member engagement
What We’re Looking For
- Customer service skills and professional written and verbal communication
- Proficiency with Microsoft suite
- Advanced Excel skills (Power BI experience is a bonus)
- Proven experience managing CRM systems and complex databases
- Strong organisational skills and attention to detail
- Customer-focused mindset with the ability to build positive relationships
- Experience in membership/subscription administration or similar is desirable
We are happy to answer your questions prior to application.
Jobs in Endocrinology
View current vacancies within endocrinology on our careers page.
If you would like to advertise any jobs/grants/PhDs on this site free of charge, please contact [email protected].
Become a You and Your Hormones Content Editor
You and Your Hormones Content Editors are passionate scientists, clinicians and nurses working in endocrinology.
Boost your writing and public engagement skills, whilst promoting accurate and reliable science by applying to join the You and Your Hormones team as a Content Editor.
You and Your Hormones is our public-facing website that provides reliable online information and learning resources for students and the general public on hormones and hormone-related conditions.
What we do
The Society for Endocrinology’s mission is to enable endocrinology’s potential to advance science and health. We support a thriving member community of around 3,000 scientists, clinicians and nurses by providing funding, networking opportunities, training events, educational resources and more.
By working with us, you’ll help our members to accelerate research into many rare diseases, as well as the most common hormone-related conditions affecting people today, including diabetes, obesity, endocrine cancers and infertility. Whatever your role at the Society, you’ll play a crucial part in helping patients to receive better care and live healthier lives.
What it’s like to work here
Our people are at the heart of everything we do. When you work at Society for Endocrinology Group, you become part of a community of passionate and skilled individuals who are committed to making a positive difference to people’s health. We foster a collaborative and supportive work environment where professional growth is encouraged, and every voice is heard and valued.
“Having worked in several organisations throughout my career, I have found the people and the working environment at the Society for Endocrinology Group to be the best. The company is supportive, caring and offers great flexibility for me to have a positive work-life balance.” (Michelle Hook, HR Director)
Employee benefits package
We’re committed to providing an excellent benefits package to all employees.
Work-life balance
- Hybrid working – to harness collaboration across the organisation, our staff come into the office on Tuesdays and Wednesdays. The rest of your week, you can work wherever you’re most productive.
- Flexitime – not every role here is 9–5. Where possible, we provide our staff the freedom to work their contracted hours in the way that best suits them and the responsibilities of their role. You can also accrue extra hours, and reclaim up to 20% of your weekly contracted hours back each month as flexi leave.
- Generous holidays – 26 days annual leave, plus bank holidays.
- Volunteering opportunities – paid leave to contribute to a charitable cause locally for one day each year.
Employee wellbeing
- Health and wellbeing plan – claim cash back for dental work, eye tests, physiotherapy and more.
- Employee assistance programme – immediate support 24 hours a day, confidential counselling, access to remote GP, and more.
Financial remuneration
- Competitive salaries we benchmark our salaries both internally and externally, and review employees’ pay annually to ensure that everyone is fairly compensated for the work they do.
- Generous pension – we contribute 5% to staff pensions after just three months of service, increasing to 7% after five years.
- Salary extras programme – access discounts on everyday essentials, cinema tickets, hotels, days out, holidays, electronics, gift cards and ecards.
- Salary sacrifice scheme – purchase technology up to the value of £2,500 at Curry's PC World and save on the tax.
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